The federal government has developed the Canada Digital Adoption Program (CDAP) with the intent to increase digital adoption by small and medium-sized enterprises (SMEs) and improve their business performance. It has engaged SRDC to help determine which research methodology would be the most appropriate to establish a causal link between the participation of SMEs in CDAP and the expected program outcome. The main activities include interviews and document review to understand the design and planned rollout of the program, assessment of possible research methodologies that could be used to estimate the impact of the business supports provided by CDAP, and reporting on a recommended approach.
Published: March 2022
Capability: Program Evaluation/ Performance Measurement
Population: General Population
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