Employment Navigator Pilot Project Final Report: Pathways to Employment - SRDC

Employment Navigator Pilot Project Final Report: Pathways to Employment


The implementation and evaluation of the Employment Navigator Project (ENP) was an exciting and unique opportunity for practitioners, policy-makers and evaluators to explore how best to support long-term unemployed individuals with multiple barriers to move into (or closer to) employment.

The ENP model that was implemented incorporated best practice approaches to deliver employment supports to tenants in supportive housing, tenants who might otherwise have not considered employment as a viable option for themselves.

ENP was a three-year project funded by the BC Ministry of Social Development and Poverty Reduction’s Community and Employer Partnerships Research and Innovation Program. One-time funding was awarded to the BC Centre for Employment Excellence (CfEE) to develop and evaluate ENP.

CfEE collaborated with the Lookout Health and Housing Society (LO) and Open Door Group (ODG) who jointly delivered the employment navigator services. The ENP model incorporated extensive outreach with a place-based approach, which meant tenants could access ENP supports close to where they lived. The model was client-focused and provided holistic, tailored supports to participants. These supports were not time limited and continued after participants were placed in employment, training or a community program.

The Employment Navigators (ENs) worked directly and closely with tenants to identify and access supports to help them progress towards employment. The ENs were able to access the range of supports and services through the Employment Program of British Columbia (BC) delivered by ODG, including customized employment and could act as a bridge between these two service providers. ENP employed two Employment Navigators, one from housing (LO) and one from employment (ODG). Tenants in five Downtown Eastside (DTES) locations were eligible to participate in ENP.

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