Summative Evaluation of HealthLink BC – Phase One - SRDC

Summative Evaluation of HealthLink BC – Phase One

HealthLink BC (HLBC) provides BC residents with 24-hour, 365-day access to medically approved information and advice. The goal of the first phase of the project is to develop an evaluation framework to conduct a comprehensive evaluation of the HLBC services that examines awareness, use, satisfaction, outcomes, impacts, and cost-benefit associated with the HLBC programs and services.

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