Summative Evaluation of HealthLink BC – Phase One
HealthLink BC (HLBC) provides BC residents with 24-hour, 365-day access to medically approved information and advice. The goal of the first phase of the project is to develop an evaluation framework to conduct a comprehensive evaluation of the HLBC services that examines awareness, use, satisfaction, outcomes, impacts, and cost-benefit associated with the HLBC programs and services.
Project Details
Published: December 2012
Capability: Program Evaluation/ Performance Measurement
Policy Area: Community Capacity, Health - Population Health
Population: Communities and Families - General Population
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