Evaluating the Impact of Patients’ Direct Lab Access
As part of the move toward a more modernized health care system, tele-health and digital health services provide patients with direct access to health information and advice 24/7, 365 days a year. The aim of this study is to understand the impact of direct patient access to laboratory results in B.C. in terms of healthcare access, quality, and productivity.
Through interviews with physicians and a survey of service subscribers and a general population panel, the study examines how direct access to lab results compares to traditional means of access (i.e., via the physicians’ office) in terms of service reliability and efficiency, patient experience, patients’ utilization of healthcare services, and physicians’ practices and workloads. Results of this study support future planning around patient access to health information and contribute to the peer-reviewed literature.
Project Details
Published: March 2014
Policy Area: Health - Health Services
Population: Children - General Population - Youth - Communities and Families
Other Related Projects
Youthworx Evaluation
SRDC is conducting a comprehensive and participatory evaluation of Futureworx’s forthcoming Youthworx program, supported through Employment and Social Development Canada’s Youth Employment and Skills…
Read More
Strategic Evaluation and Learning Support for the Future Skills Centre 2025
Since 2020, the Future Skills Centre (FSC) has supported the development, refinement, or expansion of approaches to developing skills for workers from a variety…
Read More
Skilled4Success Program Evaluation
BGC Canada supports Clubs across the country who provide safe, supportive places and programs where children and youth can experience new opportunities, overcome barriers,…
Read More
