SRDC has partnered with Davis Pier Consulting to support a project to transform the Employment Support and Income Assistance system in Nova Scotia. A key component of the project is the development of a client segmentation approach to service delivery that will help the government design and implement targeted interventions to serve clients according to their labour market needs. SRDC is designing this client segmentation model, including both analysis of client and outcome data and the development of criteria/assessment tools to support the model. SRDC is also contributing to the design of targeted interventions to best serve ESIA clients according to their needs.
Published: December 2016
Capability: Strengthening Capacity
Policy Area: Income Security - Social Assistance, Employment - Employment Supports and Services - Employment Programs
Population: Social Assistance Recipients - EI Recipients - Low-income Populations - Low-skilled Workers - People with Disabilities
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