Summative Evaluation of HealthLink BC – Phase One
HealthLink BC (HLBC) provides BC residents with 24-hour, 365-day access to medically approved information and advice. The goal of the first phase of the project is to develop an evaluation framework to conduct a comprehensive evaluation of the HLBC services that examines awareness, use, satisfaction, outcomes, impacts, and cost-benefit associated with the HLBC programs and services.
Project Details
Capability: Program Evaluation/ Performance Measurement
Policy Area: Community Capacity, Health - Population Health
Population: General Population - Communities and Families
Start Date: December 2011
Completion Date: December 2012
Sponsors: British Columbia Ministry of Health, HealthLink BC
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