Communications Manager

Who We Are

The Social Research and Demonstration Corporation (SRDC) is a mission-driven, non-profit research and evaluation organization. Since 1991, SRDC has been building a substantial base of knowledge, evidence, and experience about what works in a wide range of policy and program areas. We are passionate about innovation and rigorously testing real-world solutions to some of Canada’s most pressing challenges. SRDC has conducted nearly 400 research and evaluation projects across diverse policy areas including employment and workforce development, education, income security, health and well-being, economic integration of immigrants, youth development, and programs supporting the social and economic inclusion of marginalized and underrepresented groups.

SRDC is recognized across Canada, and internationally, as an innovative leader in the design, implementation, and evaluation of large-scale demonstration projects. In addition to impact studies using experimental designs, SRDC offers a full range of research and program evaluation services for a diverse number of clients, partners, and community stakeholders, including governments and non-governmental organizations. SRDC’s mission is to help decision-makers implement the most effective policies and programs that improve the lives and well-being of all those in Canada – especially those who face disadvantage – and to raise the standards of evidence used in assessing and designing those policies and programs.

It's an exciting time to join SRDC as we are continuing to grow, diversify our work, and expand our impact. The successful candidate will join a passionate and highly-qualified team of over
60 professionals from a diverse range of policy and research backgrounds, including economics, psychology, sociology, and health policy. We offer rewarding work assignments in a dynamic work environment, with regular opportunities for professional development to promote continuous learning and growth of our employees. We also offer competitive salaries and a comprehensive benefits package. We take pride in our employees and in their commitment to excellence. Our reputation for professionalism, methodological rigor, integrity and ethics, and exceeding clients’ expectations is based in no small part on our high-calibre staff – and we value and recognize our team as our greatest resource.

The Position

We are seeking to fill an immediate need for a full-time Communications Manager. Reporting to the President and CEO, the successful candidate will work closely with management to help implement our communications strategy, which is serving dual goals of promoting SRDC and our mission, as well as knowledge mobilization of research across our portfolios in service of our clients, partners, and stakeholders. The successful candidate will support the ongoing development and lead the execution of the annual communications plan including a series of multi-channel promotional campaigns (e.g., web-based, email, and social media) serving both corporate and knowledge mobilization goals. The successful candidate will work closely with senior research staff to produce and re-purpose research content (e.g., results, evidence, and lessons learned) for external distribution in various formats among our target audiences aligned with our strategic goals. They will also work with senior corporate staff to produce various internal communications products. The Communications Manager will contribute to the development of the annual communications budget and monitor expenditures.

The Communications Manager will support staff working in SRDC’s main Ottawa and Vancouver offices, in our satellite offices (in Calgary and Montreal), and in remote work environments across Canada. All SRDC staff are currently working from home until further notice due to Covid-19 related health precautions.

Responsibilities

  • Supporting the development and managing the implementation of SRDC’s communications plan, including both corporate “evergreen” communications products as well as targeted promotional campaigns linked with specific business development and knowledge mobilization goals
  • Content management: coordinating the production and re-purposing of research content in support of corporate communications and knowledge mobilization efforts
  • Managing all digital marketing campaigns in the communications plan including targeted web, email, and social media promotions
  • Coordinating the development of other corporate communications products and activities including newsletters, targeted policy and research briefs, media and corporate kits, and press releases
  • Contributing to the preparation of an annual communications budget and monitoring expenditures throughout the year
  • Liaising with management in the production of communications products and providing support to research teams for project-specific publications and dissemination activities
  • Overseeing the end-to-end delivery of a range of publication support services including editing, translation, and graphical layout as well as helping maintain consistency with SRDC’s Style Guide and publication standards
  • Coordinating a corporate presence at external research events including acting as an SRDC representative at selected events
  • Supporting event managers in the hosting of SRDC-led conferences and workshops, both live and virtual

Qualifications

  • A degree in communications, marketing, public relations, or equivalent
  • Relevant diploma or certifications in digital marketing or social media management
  • At least five years of experience as a communications and/or marketing manager, or equivalent; within a public policy or research context would be an asset
  • Experience developing and implementing multi-channel communications and marketing plans, including branding and direct-response strategies
  • Hands-on experience with digital marketing including web, email, and social media promotion with both organic and paid channels (e.g., Facebook, Twitter, LinkedIn)
  • Demonstrated experience developing corporate communications products such as annual reports, newsletters, media and corporate kits, and press releases
  • Experience with data visualization tools, as well as coordinating video production, is an asset
  • Highly organized, motivated, creative individual with experience and passion to support a mission-driven non-profit organization
  • Ability to prioritize work tasks and maintain focus while working under pressure on multiple priorities
  • Technology oriented, ability to quickly learn and apply new tools
  • Exemplary verbal and written communication skills, with superior editing abilities; capacity to work in both official languages is required

How to Apply


Interested candidates should submit a resume and cover letter providing a short description of their interests, skills, and experience, and clearly illustrating how these relate to the required responsibilities and qualifications. Applicants may be asked to demonstrate their qualifications through an assignment or submission of supporting documentation of earlier work as part of the selection process.

SRDC is committed to providing equal employment opportunities to all employees and applicants. We embrace and support diversity in a representative workforce that benefits from different experiences and perspectives. We provide our staff with an inclusive and transparent work environment, free of discrimination and harassment of any kind. We especially welcome applications from qualified candidates with diverse backgrounds and experiences. This may include but not be limited to Indigenous Peoples, LGBTQ2S+ persons, and members of visible minority groups. We will accommodate the needs of candidates with disabilities in all aspects of our hiring process; applicants are encouraged to make their needs for accommodation known.

Please submit applications by October 5, 2020 through our online system below (preferred method) or to:

Elizabeth Rodgers, Director, Human Resources and Corporate Services
Social Research and Demonstration Corporation (SRDC)
55 Murray Street, Suite 400, Ottawa, ON  K1N 5M3
hr@srdc.org

Posted: September 3, 2020

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